In the unlikley case of you being unhappy with the work carried out by Shiny Time, we require you to get in contact with 48 Hours of the work being carried out. We will then investigate and then either come back and re do the work or give you a refund.
Terms and Conditions
You agree to give 30 days' written notice as a commercial or residential customer of terminating services. Failure to do so will result in a 100% charge for any work scheduled within this period. If, as a commercial client, your contract with us runs to a specific date, and not on an ongoing basis, you will be charged the full remaining contract value.
Shiny Time have 7 day payment term for residential customers and a 30 day payment term for Commercial customers.
For late payments, we will charge interest at 5% a week for the first 4 weeks and then 10% a week there after. We require you to pay our expenses and legal costs incurred in obtaining payment on an indemnity basis. We reserve the right to charge you £5 for letters, £10 for legal notices, £20 for returned payments, and any third-party costs involved in tracing you, returned cheques, debt collection and legal action. We also reserve the right to pass unpaid accounts to a debt collector/solicitor for recovery/legal action, to whom we may assign the debt and all rights without restriction.